When Compliance Fails: Executive Liability and White Collar Risks in Personal Data Protection
By Setyawati Fitrianggraeni and Taufik Nuariansyah
Introduction
The sharp rise in data breaches shows that non-compliance with data protection laws now poses serious legal and governance risks. Indonesia’s Law No. 27 of 2022 on Personal Data Protection (PDP Law) introduces not only organizational penalties but also potential criminal liability for individual board members. This article explores how compliance failures can escalate into white-collar crime risks, outlines the penalties under the PDP Law, and highlights governance-based strategies for risk mitigation. As Indonesia strengthens its data protection regime, the PDP Law marks a shift from administrative compliance to strategic risk management, requiring board-level oversight. Future enforcement is likely to mirror global trends, making strong data governance essential for long-term business resilience.
Regulatory Framework: From PDP Law to Company Law
Articles 65 to 68 of Indonesia’s Personal Data Protection (PDP) Law impose strict criminal penalties—up to six years’ imprisonment and IDR 6 billion in fines—for individuals, including corporate directors, who misuse, falsify, or unlawfully disclose personal data.1 Article 97(3) of the Company Law further reinforces personal liability by holding directors accountable for company losses due to negligence. These provisions collectively make it easier for authorities to hold individuals responsible in data breach cases. Globally, courts are moving in the same direction. In Nolan v. Dildar, directors were found personally liable for minimal GDPR violations.2 In Singapore, obstructing a data protection investigation can lead to up to 18 months’ imprisonment.3 Regulators are emphasizing board-level responsibility, and without documented privacy governance at the top, directors may struggle to claim due diligence. Under the PDP Law, company leadership—typically the board—acts as the data controller, determining the purpose and scope of personal data processing. While processors (e.g., employees) handle operational tasks, legal responsibility remains with top management. Accountability, in short, cannot be delegated.
Criminal Risk Matrix for Directors
Violation Category | Sanctions of the PDP Law | Potential Escalation | Relevant Examples |
Processing without legal basis | Prison ≤ 5 years; Fine ≤ Rp 5 M | Class action lawsuit → derivative suit | Tokopedia victim lawsuit plan (2020) |
Disclosure/sale of data | Prison ≤ 5 yrs; Fine ≤ Rp 5 M | Additional administrative sanctions, revocation of permits | ShinyHunters case (Tokopedia dump)) |
Security negligence | Corporate fine 10x criminal fine; Imprisonment for Directors if proven to have committed gross misconduct | Disqualification of Directors, corporate criminal charges | Kominfo investigation into BRI Life |
Obstruction of investigation | Imprisonment ≤ 2 years; Gradual administrative fines | Block service → valuation decrease | Kominfo audit ends in suspension |
Based on the table, data breaches exposes directors to overlapping risks: personal criminal charges, corporate penalties, and civil claims. Directors and corporations share a fiduciary relationship. As the company’s legal agents, directors must act with care, loyalty, and confidentiality. In the digital age, these duties include safeguarding personal data. The duty of confidentiality, in particular, obliges directors to protect personal data handled by the company—forming a legal foundation for compliance under both the PDP Law and Company Law (Law No. 40 of 2007).
White Collar Mitigation Case Study and Mapping
Various cases highlight the growing demand for personal accountability in data breach incidents. In the Tokopedia case (2020), where 91 accounts were breached, delayed notification was considered negligence.4 The BRI Life case (2021)5 emphasized internal threats and the importance of comprehensive security management. Public and regulatory pressures now demand accountability not only at the institutional level but also on an individual basis. Mitigating white collar risks in personal data breaches can be mapped into four pillars. First, Governance & Culture by establishing a Data Privacy Committee at the board level with regular risk evaluations. Second, Risk Allocation & Contracts by strengthening vendor agreement clauses and conducting surprise audits. Third, Technical & Incident Response by implementing zero trust architecture, threat detection systems, and incident simulation drills involving executives. Fourth, Insurance & Financial Shield through cyber liability insurance that covers fines and litigation, while considering exclusions for willful negligence..
Conclusion
In conclusion, the surge in data breaches highlights that non-compliance with data protection laws poses significant risks to both corporations and executives. The Personal Data Protection (PDP) Law and similar regulations impose heavy penalties, including criminal liability for directors. Cases like Tokopedia and BRI Life show the growing demand for personal accountability. To mitigate these risks, companies must adopt a strong governance framework, ensuring clear leadership on data privacy, risk management, technical safeguards, and financial protections such as cyber insurance. Proactive compliance is essential to protect both personal and corporate interests.
Bibliography
A&L Goodbody, ‘Director Held Personally Liable for Data Breach’ (2025) <https://www.algoodbody.com/insights-publications/director-held-personally-liable-for-data-breach-tuesday-26th-march-2024>
Agustini P, ‘Kominfo Gandeng BSSN Dan Polri Selidiki Dugaan Kebocoran Data BRI Life’ (KOMINFO, 2021) <https://aptika.kominfo.go.id/2021/07/kominfo-gandeng-bssn-dan-polri-selidiki-dugaan-kebocoran-data-bri-life/#:~:text=Kebocoran data kali ini terkait dugaan pembobolan,USD atau di kisaran Rp 101 juta.>
Chik WB, ‘The Singapore Personal Data Protection Act and an Assessment of Future Trends in Data Privacy Reform’ (2013) 29 Computer Law and Security Review 554
Fathur M, ‘Tanggung Jawab Tokopedia Terhadap Kebocoran Data Pribadi Konsumen (Tokopedia’s Responsibility for the Leakage of Consumers Personal Data)’, Call for Paper 2nd National Conference on Law Studies: Legal Development Towards A Digital Society Era (2020) <http://jurnal.unissula.ac.id/index.php/PH/article/view/1476>
Kurniawan KD, Hehanussa DJA and Setiawan R, ‘Criminal Sanctions and Personal Data Protection in Indonesia’ (2024) 11 Lex Publica 221
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Setyawati Fitrianggraeni serves as Managing Partner at Anggraeni and Partners in Indonesia and Assistant Professor at the Faculty of Law, University of Indonesia, while pursuing her PhD at the World Maritime University in Malmö, Sweden and Taufik Nuariansyah Tanjung is an Associate in the Practice Group Advisory and Commercial Transaction at Anggraeni and Partners.
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